disproportionate management expectations between upper and site. - Operations Manager GXO Logistics Employee Review

1.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The company is growing and I enjoyed the work I did and the ability to be a primary force and help for the employees under me without a lot of micromanaging

Cons

Hypocritical policies of upper management, expecting us to accept "extreme ownership" at our level but not accepting themselves as failures if something went wrong, expecting us to learn and follow management classes but not abiding by the same principles. and removing bonuses to save cash by implementing a "new" polices where only a handful of Popular managers get recognized and receive bonuses. no movement upwards, I put in hundreds of job requests, to avoid being laid off, in areas that I qualified and showed skill sets and not even offered an interview to verify my qualifications and to keep me with GXO, taking their University classes that are to help you advance or move departments to be told I didn't have 1 year experience so classes meant nothing, apparently I made to much and was too old so better to remove the old higher paid employees for younger lower paid by ignoring every request to move up or over. to never be given even a chance. all they say is a lie. Complete lack of growth in the America's all focused in Europe. no sales people in Utah to get even 1 of hundreds of businesses in Utah.

Explore other reviews about GXO Logistics

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, myself and my team are all paid really well for the area we are in. Our compensation team reviews often for relevance.

Cons

Work life balance can be hard during structural changes, bit settles down pretty quickly.

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and talented engineers who genuinely support one another. Opportunity to work on impactful projects and solve real business problems. Exposure to modern BI and data technologies. Strong team members who are willing to go above and beyond to deliver results. Good learning opportunities for self-motivated individuals.

Cons

Leadership and management style can create unnecessary stress and turnover risk. Frequent micromanagement and excessive focus on responsiveness rather than outcomes. High meeting volume reduces time available for focused engineering work. Priorities and stakeholder commitments are sometimes established before consulting the engineers responsible for delivery. Limited trust in experienced employees and their ability to manage their own work. Internal growth and mobility can feel restricted. Work-life balance can be impacted by shifting priorities and urgent requests. Lack of recognition or compensation alignment when additional onsite expectations or workload demands are introduced. Having a non-technical BI manager overseeing technical engineering work can sometimes result in unrealistic timelines, misunderstandings of development complexity, and decisions being made without sufficient technical input.

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