Supportive culture with strong values, interesting work and clear room to grow - Director Gate One Employee Review

Thank you for your thoughtful and balanced review. It’s good to hear your perspective on the clarity and momentum behind our 3-year strategy and the opportunities that creates for the business to grow and for our people to grow their careers. We’ve also been intentional about strengthening how we bring our strategy to life through clear OKRs, a refreshed ‘All Hands’ cadence, and increased transparency after key governance forums such as Quarterly Business Reviews. We agree that pace and competing priorities can feel intense at times, particularly when client demand is high or when there’s a sharper focus on business development during tough market conditions (which we’ve experienced from mid-2023 to Dec 2026). This is a theme we’ve heard more consistently over the last six months through our listening channels, including our Q1 Pulse survey and employee engagement network, and it’s an area we’re actively focused on within the EVP evolution ‘change the business’ initiative. We want our people to feel that their workload is manageable even during busier or more challenging times – we will continue to measure this via our survey data and more qualitatively as well via our employee engagement network. You’re also right to call out that performance and progression conversations can be challenging - outcomes won’t always align with individual expectations. That’s why we’ve been strengthening clarity on what “good” looks like at each grade (new addition to the Expectations Framework in 2026) plus additional training and guidance in advance of future promotion panels.