Wouldn't work there again - Anonymous employee Generation Citizen Employee Review

1.0
Jan 17, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The direct service work is fulfilling and directly relates to the mission of the organization. The unlimited paid time off is nice and flexibility of remote work is nice when you can take advantage of it.

Cons

The organization has outgrown the operational style of a startup but is struggling to make the necessary system changes to be efficient and supportive of the work. In attempt to mature, the organization has bloated the size of the leadership team and shrunk the number of folks who provide professional development and coaching while the org actively tries to grow number of teachers and schools served. The org relies on their PMs, who are predominantly passionate former educators, to go above and beyond their job description to compensate for the low quality of existing program resources. Pay for these positions is significantly lower than what these educators would earn in school systems. As a result the churn of program managers due to burn out is high. The internal culture of the organization is toxic. While the program managers are tasked with helping teachers empower their students to disrupt systems of oppression and helping admin change the culture of the school to accommodate student voice, program managers are either fired or pushed out when they voice dissent or problems they're experiencing within the organization. When performance improvement plans are put into place, they set up the employee to fail using unachievable metrics. Despite having strong rhetoric around DEI, the sole culture strategy seems to be to love-bomb new employees so that they feel like the culture is supportive. However, when they begin to struggle due to the aforementioned issues, the organization has no systems in place to handle intra-team conflict or formal grievances effectively and in a timely manner. They're dismissive of critique especially around dis/ability and inclusion. The health insurance is not great with $50 copays for services that neurodivergent employees would need to access regularly.

Explore other reviews about Generation Citizen

5.0
Sep 7, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generation Citizen is an organization that truly values its employees and fosters a supportive and innovative work environment. The team members are exceptional. They are not only highly skilled and knowledgeable but also genuinely supportive and collaborative. Working alongside such talented individuals has been inspiring and has created a positive and inclusive work culture. The CEO of Generation Citizen is an inspiring leader that has ambitious goals for the future of the organization. She fosters a trust-based culture, placing a high level of trust in hear leadership team and employees across the organization, empowering them to take ownership of their work and make meaningful contributions. One of the standout pros of working at Generation Citizen is the flexible work schedule including unlimited PTO and remote/hybrid work setups. The organization understands the importance of work-life balance and provides employees with the flexibility to manage their time effectively. This flexibility allows for a better integration of personal and professional commitments, promoting overall well-being. Generation Citizen is a place for those who thrive on innovation and collaboration. The organization encourages employees to think outside the box, share ideas, and contribute to the growth and success of the organization. This emphasis on innovation fosters a dynamic and stimulating work environment where creativity is valued. The organization has made great strides around its Diversity, Equity and Inclusion goals, now made-up of a majority POC staff with focused efforts on internal and external equity. There is still much work to be done, but the organization has a commitment to this work in the long-term.

Cons

Generation Citizen is still in the process of building and refining some of its internal systems. This means that there may be instances where certain processes or structures are lacking or not fully developed. Working at Generation Citizen requires individuals who are comfortable with ambiguity and are up for the challenge of co-creating a new system or building a new approach, when needed.

1.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

GC has a great mission and some great people with strong talents.

Cons

Until there are some major changes at the top, nothing will improve. I know at least 3 colleagues (in addition to myself) who are actively looking for other jobs, and turnover has been horrendous over the last 6—12 months. 2-3 people control everything and there is a lack of trust for those individuals. People have tried to improve organizational effectiveness over the years but they have left. This is a culture where we pretend everything is wonderful due to a mission we all believe in but you don’t have to dig deep to uncover the dysfunction and incompetence.

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