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Georgetown Cupcake

Is this your company?

Just work somewhere else...not worth it - Front of House Associate Georgetown Cupcake Employee Review

1.0
Aug 18, 2020
Recommend
CEO approval
Business Outlook

Pros

I dont know why you are here checking on this page for, but if all you want is a job and get *some* money, just work somewhere else. Working here is nothing like you would imagine, at all. I mean, besides offering an extremely flexible schedule and free cupcakes, maybe the ability to make some friends as well, there is really nothing great about working here.

Cons

It's really not that worth it. Here's what they dont tell you when you are being interviewed/offer you a position: 1. You will be require to be standing for the whole entirety of your shift (5-8+ hrs) with no scheduled breaks. You will be required to show up to work before scheduled (earliest can be 7am) and stay pass your scheduled time (it is not rare to leave pass midnight on a busy night) 2. When they fulfill shipping orders, you will be required to physically carry boxes of over 50 pounds of cupcakes down a block and two flights of stairs at night. You will probably carry anything from 5-14 of these boxes on a given day. 3. You will not be trained nor given any information. First day? Thrown into the fire, left to figure it out as you go. Turnover is so high they do not have the time to train employees as they should. 4. Turnover. If you are the unlucky kind to always be available, specially during breaks, they will abuse you. 5. The amount of orders you deal with daily is insane. The store is not equipped in space, technology, logistics, and staffing to handle that many orders while keeping quality. 6. Customer. These customers are the WORST. The most entitled people in the world, fighting, yelling, crying over CUPCAKES. I am serious, customers will take all of their crap on you. And the company will encourage this. They spoil customers because all they care about is appearances. Customers demand so much because the company allows so much - there is no rules, no standards. 7. You can easily interact with over 200 customers a day. This is no small store. There is no free time. None. 8. The store is dirty and quite literally falling apart. 9. No opportunities for promotion or raises. Everyone is severely underpaid. Again, not worth it.

Explore other reviews about Georgetown Cupcake

5.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Easy, downtime, good perks, friendly coworkers

Cons

No tips, unreliable hours, unorganized scheduling

4.0
Feb 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Management was consistent, fair and proactive

Cons

Scheduling adjustment can be difficult

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