A good group of people, let down by instances of poor management and a lack of structure - Anonymous employee GetAgent Employee Review

Instances of senior Operations management lacking emotional intelligence, as well as showing a general disregard for the wellbeing or mental health of employees High and consistent turnover Absence of core company values or cultural direction Poor gender balance at the senior level No People/HR function that supports and acts as a an impartial recourse for employees A lack of structure or incentives that promote learning and development A business value proposition that is poorly explained and difficult to understand A culture of micromanagement and a lack of flexibility around hybrid working, sadly took an event like the pandemic to normalise wfh Excessive focus on financial targets as opposed to quality and training