Work at home customer service rep - Customer Service Advocate Globe Life Employee Review

5.0
Feb 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Company provides all equipment, paid training paid holidays and personal and sick time as well. 401k health and dental insurance and more. Work from the comfort of my home in my jammies. Never had a single problem with one of my coworkers. Room to grow and Globe Life strongly believes in giving back so there's a lot of opportunities here. Christmas bonuses, scholarships for employees children. Very positive atmosphere with coworkers uplifting and encouraging.

Cons

Pay is good but it could be better. Bi-weekly pay, Promotions or annually. 30 minute lunches seem to go too fast. The customers can be quite rude and sometimes it can be quite stressful dealing with some of them but the good outweighs the bad on that.

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Globe Life Response
1y
Thank you for your feedback. We strive to provide our agents with the ability to have a successful career in a positive work environment and we're happy you're enjoying it. As you know, this career can be extremely productive both financially and personally with hard work and dedication. Best wishes for a long future of success at Globe Life.

Explore other reviews about Globe Life

5.0
Sep 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance Learning opportunities Culture Pension

Cons

Advancement opportunities Compensation Slow to innovation

1
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Globe Life Response
8mo
Thank you for your review and for your contributions to the Globe Life team. You are critically important to our mission to help provide financial protection to our customers. Feedback like this is valuable, and we appreciate you sharing your thoughts.
1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I don't really see any pros after reading reviews.

Cons

Poor, indirect communication. First contact was a recording. The second contact was another recording. They requested that I dress professionally for a zoom call, which I did consider. However, after researching the company, I am convinced that this is not a supportive environment.

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