Pros
- Great people in Product. My team gets along well and everyone is cooperative and helpful when asked. - Benefits are pretty good.
Cons
- Specialists receive much more public recognition and affirmation than Coordinators owing to the higher average monthly budgets they manage and by extension revenue they generate. It's office-wide news when Specialists help land high-dollar contract renewals. Do not expect the same recognition as a Coordinator. - Like above, expectations change constantly. Change is normal for agency life, but the odds of it getting harder rather than easier at any given time are very strong. After I started, I was told I'd be managing a max of 5 accounts as a Coordinator and eventually a max of 10 as a Specialist. This past week, I was told by the same individual that I'd be getting more on top of my current 10 as a Senior Coordinator. That is significantly above average across the entire team. - Management prioritizes supporting Specialists, leaving the comparatively inexperienced - sometimes fresh out of college - Coordinators to mostly fend for themselves. There are much more dedicated channels and extra hands to support Specialists than there are Coordinators. Inter-team meetings usually separate Coordinators and Specialists, making it difficult for Coordinators to learn from more senior staff without disrupting their work. That all said, It's not that common that I'm denied assistance when I need it, but Coordinators are hardly ever the priority and you will feel it. - Conflicting Instructions. I have been told in writing, in the very same document in two consecutive bullet points, to both be more self-sufficient in finding answers on my own and also be more proactive in asking for help from the team. - False Promises. Following the news of additional accounts from the past week, I was told my promotion would be extended another "few months" rather than moved up the timeline, marking the second delay in about a quarter.