Great benefits but poor management and no advancement - Customer Service Representative Go Rentals Employee Review

LOVE the luxury industry. We get to learn how the business runs and work with great guests in a very good environment. Opportunities for growth are available if you perform and work smart.

Before working here, I never worked for a rental car company, so I had to learn a lot of things.

Cheap employee rentals and commission

This company purposely understaffed at every location that they have so they don’t have to have that many people on payroll. You will spend sometimes time all day driving delivering cars annd cleaning and picking up cars to different hotels or locations 1 to 2 or even three hours away. You can’t use your PTO until you commit your life to this company for a year which is beyond insane considering that life happens there’s lots of favoritism and you’re doing majority of the work building the CEOs dream. This job can get so exhausting. You may be scheduled 9 to 5 but you may not get off till 730 or eight. There’s lots of micromanaging which can literally drive you insane and lots of passive aggressiveness. These people literally will say verbally it’s profit over people. They don’t really care about you if I could give this company zero stars I would. A lot of people this company don’t have an identity outside of their management role, which is why this whole job becomes who they are and they can get very nasty. for a company that makes millions of dollars every year and has almost A list celebrities as their clientele the amount of commission you give your employees is poor and greedy .. 0.0035%