Good company - Guest Service Representative Go Rentals Employee Review

4.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Good place to work they care about you

Cons

Poor hiring choices lead to bad work conditions

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Go Rentals Response
7mo
Thank you for sharing your feedback and for being part of the Go Rentals team in Charleston. We’re glad to hear that you felt supported and valued during your time with us. We appreciate your input regarding hiring practices. Building strong, capable teams is a top priority, and we continually review our recruitment and onboarding processes to ensure the best fit for both our culture and our guests’ expectations. We wish you continued success in your career and appreciate your contributions to the team.

Explore other reviews about Go Rentals

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

I LOVE working for Go Rentals. I am learning and have been able to develop by service and sales skills. You meet amazing people in a luxury environment with opportunities to grow.

Cons

So far everything is going well for me. It's what I expected and what was explained during the interview process.

1.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Cheap employee rentals and commission

Cons

This company purposely understaffed at every location that they have so they don’t have to have that many people on payroll. You will spend sometimes time all day driving delivering cars annd cleaning and picking up cars to different hotels or locations 1 to 2 or even three hours away. You can’t use your PTO until you commit your life to this company for a year which is beyond insane considering that life happens there’s lots of favoritism and you’re doing majority of the work building the CEOs dream. This job can get so exhausting. You may be scheduled 9 to 5 but you may not get off till 730 or eight. There’s lots of micromanaging which can literally drive you insane and lots of passive aggressiveness. These people literally will say verbally it’s profit over people. They don’t really care about you if I could give this company zero stars I would. A lot of people this company don’t have an identity outside of their management role, which is why this whole job becomes who they are and they can get very nasty. for a company that makes millions of dollars every year and has almost A list celebrities as their clientele the amount of commission you give your employees is poor and greedy .. 0.0035%

2
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