The Dunning-Kruger effect in action - Senior Leadership Team Good Energy Employee Review

1.0
Dec 31, 2019
Recommend
CEO approval
Business Outlook

Pros

- Highly motivated purpose-driven people doing their best to turn around a failing business if only they'd be let off the leash - Flexible working - Friendly environment within most teams - Progression possible particularly those in the contact centre - Emphasis on mental health (albeit this is simply an effort to mitigate the damage done by key senior individuals on a regular basis)

Cons

- Toxic culture of fear at the top of the business due to leadership not trusting their staff nor valuing the experience and expertise individuals bring. - Egregious lack of business experience at director level that is unfortunately paired with an inability to listen to others. - Lack of agency or autonomy in one's role as a result - your focus becomes box-ticking and avoiding criticism rather than taking reasonable business risks. - Things move incredibly slowly due to poor communication and governance. - Directors, seated on their own floor, have created an opinion factory which is the basis on which the trapdoor opens underneath so many brilliant people I've seen leave in my relatively short time so far at the business. Beware!

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Good Energy Response
6y
We’re sorry to hear that you feel this way about working at Good Energy, and we'd encourage you to please talk to us about your concerns. We work hard to make Good Energy a great company and encourage colleague feedback so we can keep improving our business for everyone.

Explore other reviews about Good Energy

5.0
Jul 8, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A company with a real purpose and clear mission, very good flexible benefits, supportive team of directors and CEO, friendly colleagues, start-up feel with all ideas welcome

Cons

The office could be more accessible

4.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

• Supportive culture — The people at Good Energy are genuinely friendly, welcoming, and passionate about what they do. • Strong mission — The company’s commitment to sustainability and doing the right thing for customers is real, not just a slogan. • Flexible and understanding management — My manager was supportive and always willing to help when I needed guidance. • Positive work environment — Teams collaborate well and there’s a genuine sense of wanting to improve things.

Cons

• Role fit — The role ultimately didn’t align with my strengths or the type of work I’m best at. • Pace and structure — The environment can be fast‑moving and process‑heavy, which won’t suit everyone.

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Good Energy Response
1d
Thank you for taking the time to share your feedback and reflection on your time with us. It is great to hear that you found our team welcoming, experienced a strong connection to our sustainability mission, and felt well supported by your manager. We try to foster a collaborative environment, so it is rewarding to know that this resonated with you. We also appreciate your candid feedback regarding the pace and structure of the work. Ensuring a role aligns with individual strengths is so important, and it is completely natural that some environments or positions suit certain skillsets better than others. We are glad to hear that you developed valuable skills during your time at Good Energy, and we wish you the very best of luck and success in your new role.
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