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      GreenShield

      Engaged Employer

      GreenShield reviews

      Not genuine - Software Engineer GreenShield Employee Review

      1.0
      Dec 13, 2025
      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many great people work here and the many products deliver real value.

      Cons

      GreenShield's motto is "Better Health for All" but I don't feel it extends to employees. First, there's an odd imbalance of below-average PTO and significantly above average mental health spending account dollars, as if an expensive weekly therapist is desired over more vacation. The mental health spending account increase was communicated along with a pitch on the wide range of mental health products our platform has, which felt extremely disingenuous. Second, the return to office policy and remote work changes were loosely communicated which left managers stuck in the middle and employees confused, and now enforcement is heading toward strict monitoring. Third, lately many top-class and well-liked employees including managers have either quit or been abruptly fired for speaking up. The lack of context communicated to employees is worrisome. These developments have created a culture of fear for myself and those I work closely with. HR feels like a spotlight to stay out of instead of a place to seek support from. While you can't knock an old-school company for operating as such, it's painful when the outward messaging is the opposite: "best company culture" awards, always inviting feedback, etc. The outward messaging of "Better Health for All" contrasts with what feels like an Amazon-style approach of treating employees purely like numbers - not what you might imagine working at a non-profit supporting health and wellbeing to feel like.

      avatar
      GreenShield Response
      5mo
      Thank you for sharing your perspective. At GreenShield, Better Health for All starts with our people, and we want to clarify how that commitment shows up every day. On PTO vs. Mental Health: Our Total Rewards program was designed to reflect our values and areas in which we specialize, with mental health as a key pillar. This includes coverage for employees and their dependents with no co-pay, ensuring broad access to care. PTO is competitive within our sector, and we regularly review both benefits based on data and employee input. On Remote Work: Our hybrid work model currently provides flexibility for the majority of roles to work remotely up to three days per week. This flexibility is important to us, particularly as many organizations have now reduced remote work to one or two days weekly, and others have eliminated it entirely. We remain focused on clear communication as we evolve and adapt to changing needs. On Culture and Terminations: Decisions are made thoughtfully, and we encourage employees to speak up. Feedback and transparency remain core to how we operate, and our leadership team is accessible. GreenShield invests in its employees – including our Total Rewards program, flexibility, and well-being - because we believe in our people. If you have constructive ideas, please share them directly or reach out to talent@greenshield.ca. Your input helps us continue to make GreenShield an even better place to work.

      Explore other reviews about GreenShield

      1.0
      Jan 27, 2024
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very few reasons to work here.. cant think of anything

      Cons

      Everything is terrible.. literally clowns as owners

      7
      5.0
      Jun 5, 2026
      Professional
      Recommend
      CEO approval
      Business Outlook

      Pros

      GreenShield is one of the few organizations where purpose genuinely drives decision-making. The mission of improving health outcomes and advancing Better Health for All is woven into the culture, not simply used in marketing materials. The people are highly collaborative, values-driven, and committed to making a meaningful impact on Canadians' health and well-being. Leadership encourages innovation, continuous learning, and employee growth while fostering an environment where diverse perspectives are welcomed. One of GreenShield’s greatest strengths is its People and Culture team. The HR function operates as a true strategic partner to the business while maintaining a deep commitment to employee experience and well-being. The team is progressive, caring, and focused on creating an environment where people can do their best work. From leadership development and talent programs to wellness initiatives and culture-building efforts, the People and Culture team consistently demonstrates what modern, purpose-driven HR should look like. The organization is also undergoing an exciting transformation, creating opportunities to shape strategy, influence change, and contribute to work that has a measurable social impact. Employees are encouraged to give back to their communities, and there is a strong emphasis on wellness, flexibility, and supporting the whole person.

      Cons

      As with any organization navigating significant growth and transformation, priorities can evolve quickly, which can occasionally create ambiguity or require teams to adapt at a rapid pace.

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