Best Company and Workplace to Work - Customer Support Specialist Gresham Tech Employee Review

Gresham Technologies provides a friendly and flexible work environment that supports a good work-life balance. Management is approachable, and colleagues are knowledgeable and helpful. The company is constantly improving, and there’s a genuine effort to maintain a positive culture where employees feel valued.

The onboarding and training processes could be more structured and streamlined, making it challenging for new employees to settle in effectively. Additionally, communication between departments could be improved for better alignment on priorities and expectations.

Interesting work, good colleagues at the team level.

Can’t deliver on what they sell to clients or employees. Over promise to clients, and “merit” increases are insulting relative to performance. Promotion criteria are unclear. Significant disconnect between stated values and how employees are actually treated.