There is little to no structure. The company has not adapted to the level of growth experienced and as a result many people, especially in support services are extremely overwhelmed and under pressure. Grievances aren’t taken seriously and addressed as senior management is consumed with growth strategy. The environment at times has become very toxic and resulted in longer serving employees leaving. There is too much overlap in some departments that should be split out and clearly defined. There is no clear career progression for many roles as seniority is not split throughout a department. Managers do not always understand the tasks that their employees are doing and fail to recognise the time taken or complexities of it, yet do not engage in learning these processes. There is an increasing amount of distrust in managers for some people as they are more focused on protecting themselves then leading their teams.