great concept, poor execution - Anonymous employee GroceryWorks Employee Review

1.0
Oct 16, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good employee discount at label stores, very little direct supervision,

Cons

They hire you part-time but want you to work full-time hours and be available full-time, without giving you full-time benefits. They treat deliveries as an afterthought. Their process is a train wreck. Most of the management team is from the retail stores and they try to run an e-commerce delivery company like a brick-and-mortar retailer. Their systems are old and out of date. They schedule drivers illegally(too many hours without sufficient break/off time).

Explore other reviews about GroceryWorks

5.0
Apr 28, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great customer contact, time and a half for overtime, able to work autonomously.

Cons

Eliminated the home delivery position.

3.0
Mar 15, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great for part-time employees seeking additional employment and already have a primary job.

Cons

This is the first time I've worked for a company where the majority of management is located in another State. Everything is done via phone call, text, employee portal, or email. Information accuracy is difficult at best. Communicating with the company is difficult, as accessing the web sites and maintaining passwords is a pain, but is improving as the merger progresses. Any complaints are dealt with by either increasing or decreasing the employee's work load. I was off work for 2 weeks (denied leave of absence) for a medical procedure. Then, my first week back my work load increased to a point where I was unable to get a lunch break for all but one shift. This is a sore spot where the company threatens employees for not taking a lunch, whether or not you actually have time for a lunch. This would be a great second job, but not a very good primary job, unless you are a Driver/Trainer. The compensation does not meet the (full-time) job demands, IMO. Too much confusion and stress so I resigned.

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