Great Service Delivery Company - Customer Service Representative HCLTech Employee Review

4.0
Sep 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Global Projects, important customers, performance reviews

Cons

Hcl is an awesome company, however not in Brazil. I had the chance to visit OMCs , US, Krakow, Mx UK. In Brasil, high management fails in pay attention to contributors and in 5 years, the attrition and rotation numbers can make any manager, lead, SM jump from the chair. Around the globe, the slogan is strong and present, here in Brazil "employees first" is rarely mentioned.

Explore other reviews about HCLTech

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

3.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Autonomy, good leadership, support from the top.

Cons

Lack of communication, company is way too big, no bonuses under the guise of budget, no raises or promotions. No one seems to understand the process of how to get one

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