Avoid it if you don't want to find yourself in a mess - Customer Service Specialist HCLTech Employee Review

2.0
Jan 7, 2022
Recommend
CEO approval
Business Outlook

Pros

+ Salary + They managed to provide a good relocation package + Nice office in Capital fort

Cons

- Confusional and messy project, noone knew his own tasks or roles after the whole training (starting from your direct manager) including yourself. - One of the worst HR department ever (wrong information given about offices addresses, no support given if required), absolutely detached and snob attitudes towards the employes. -No middle management in the project - Chaos and confusion within the management transition in the whole procedure and daily tasks

Explore other reviews about HCLTech

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Data Center Exposure Free lunch in cafeteria at Mesa location Can have a lot of downtime Not aggressively tracking you on everything Job is not difficult

Cons

no free lunch for other locations in valley Pay could be better Only contracted to work with the data center company, HCLTech could potentially lose the contract not directly employed by data center company. No benefits if working through an agency, only paid holidays if direct HCL. Management is a bit scattered.

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