Good company, bad project - Senior Technical Support Representative HCLTech Employee Review

3.0
Jul 13, 2023
Recommend
CEO approval
Business Outlook

Pros

- Health Insurance. - Bi-weekly payment. - Provides equipment.

Cons

- Had no local immediate leads (Brazil). - Project I acted on was based under unrealistic SLA metrics, crippled by frequent instances of work avoidance from teams who escalated work to our team. No sense of scope adherence among departments. - The chance of switching projects is minimal to zero.

Explore other reviews about HCLTech

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive team environment Great opportunity to learn and grow Collaborative culture Interesting and challenging projects Flexible work environment

Cons

Some processes could be more organized as the company continues to grow. Communication between teams can sometimes be improved.

1.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good WLB, Decent medical benefits, Relatively easy work

Cons

Pretty much everything. Poor management, poor communication, bad pay, No one respects you or your work in the company.

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