Rubbish company with rubbish IT management - IT Help Desk HK Express Employee Review

1.0
Jul 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Can use very cheap prices to purchase the air ticket. You are able to come to work late and leave early. You are able to do nothing and just ask CX ITSC to do you work. Cathay Pacific IT will replace our IT immediately.

Cons

Need 2 months notice period on resignation for supervisor grade, 3 months for Assistance Manager Grade or above. It make us hard to find another job. Always hire contract staffs for new IT projects, but the project manager never care the solutions can integrate with existing infrastructure. The solutions were jerry-built. HR may request staff to take no pay leave for a long time (long pay leave), take 6 months leaves and got 1 month salary. Company hire contract manager to scold to the permanent staff every day and force the permanent staff to resign.

Explore other reviews about HK Express

4.0
Jun 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice managers, free food during breaks

Cons

Some newer hires may be more incompetent and less motivated

2.0
Feb 28, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I watched the Company transition through many phases with a number of different senior leadership teams. Pros include: - Well developed brand identity (thanks almost single-handedly to one person and his small team) - Attempting to craft an inclusive, engaging company culture (but this is still lacking for other reasons) - Genuinely friendly and helpful colleagues - Gain experience and responsibility beyond what your job title is - ability to impact - Build professional network across Asia Pacific

Cons

- Non competitive pay structure - Non competitive benefits - Poorly staffed team structures mean that even though you have good colleagues, you're each expected to be doing the work of 2-3 people and you'll burn out - just a matter of when - Poor or non existent progression that is entirely dependent on your management advocating for you to HR/senior leadership - Relationship with CX as a wholly-owned subsidiary. This is the slow kiss of death for the brand as CX is mismanaged, top-heavy and doesn't seem to understand their business. GBA will eat them alive.

3
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