Loved the job- then fully blindsided - AEA 3 Hagerty Employee Review

1.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Great culture and work environment with direct employees

Cons

Management needs some serious work. No communication, no coaching, and no actual idea of what is going on. As an employee I came to them and expressed what I was going through at home and apologized if I had not been up to my normal standard which is above and beyond, and instead got penalized by being fired on the spot with out any idea it was going to happen.

Explore other reviews about Hagerty

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Working from home (away from HQ) has allowed us to maintain a really healthy work-life balance — better than what I've experienced at other organizations. The "We take care of each other" and "One Team Hagerty" values genuinely come through in the culture. I also appreciate that I can pitch ideas for improvements without worrying about someone else taking credit for them.

Cons

Nothing really needs improvement. Everything is working as expected and teams are happy

4.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

-Decent Pay - Work life balance -Good managers depending on who you get

Cons

-Can be micromanaged on lunch time and time on phone(If you are late to your own lunch, it will mess with your metrics) -Back to back calls in summer and hot winters -No time to breathers after calls, especially in busy season

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Hagerty Response
1w
Thank you for sharing your experience. We're glad to hear you found value in the compensation, work-life balance, and support from your leaders. We also appreciate your feedback regarding workload and the pace of work during peak seasons; we're continually looking for ways to support our teams while delivering a great experience for our members.
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