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      Rhinefield House Hotel - Events Coordinator Hand Picked Hotels Employee Review

      2.0
      Oct 30, 2023
      Events coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Professional onboarding and interview process

      Cons

      - Awful management who was constantly stressed, passive aggressive and taking on far too many events considering the lack of staff. - Very unprofessional - constant blame. - Lack of training, although line managers try their best considering the limited management from above. - HR belittling and just very odd. - I would not recommend working for this hotel.

      Explore other reviews about Hand Picked Hotels

      3.0
      Dec 4, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Had the opportunity to work with some very friendly colleagues and meet interesting guests. The hotels are often old, but really grand looking buildings to work in.

      Cons

      Often lacked proper training to deliver the high quality of service expected. I only really learned from on-the-job training. Could have benefited from a session explaining how to make the cocktail list for example, before working behind the bar without a lot of support.

      2
      3.0
      Feb 7, 2023
      Supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. Meals on duty free.

      Cons

      Poor management and lack of organisation.

      avatar
      Hand Picked Hotels Response
      3y
      Thank you taking the time to share your feedback we value all our current and previous employees feedback. I will share your comments with the hotel management team so they can look into this in more depth.
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