Pros
Laid back-self directed work, free agency to work and act as you please, amazing work environment where you are contracted to.
Cons
The worst management I have ever encountered. Managers are promoted but expected to maintain previous responsibilities so they have no time to actually manage (usually salesman so they'll be traveling). Complaints or requests are completely ignored so supplies needed for crucial jobs are never on time and directions for projects don't get answered in a timely manner. Managements will frequently pull the "handbook is vague enough that I can punish/fire you for x,y, or z" nonsense if you don't go along with some plan. Many technicians are poorly trained and a lot of skills are picked up as you go. Along with the poor training there is absolutely no accountability when people violate safety standards (for installers especially who cut corners or are expected to perform unsafe procedures to meet deadlines (especially very tight ones set by managers who try to please clients after ignoring previous pings for work)). Managers usually take on way too many projects to try to turn a profit without a care about the technicians actually ability to complete any of them thoroughly. A culture of self-promotion at the expense of anyone else is pervasive and the company as a whole appears to be a huge "profit before all else" culture. Product, parts, and even HR is so behind and slow that weeks and months are the expected timeline for anything to reach local branches.