Pros
The people are truly incredible. Smart, kind, passionate about the mission, and inspire each other to go above and beyond. Not only do you look around and are proud of your teammates, but there is real community and camaraderie built across many teams. The business model is smart, unique and defensible, this is not your average point Saas solution which makes the problems harder, but also more interesting. There's been meaningful progress made against the mission while growing the business YoY, not many startups can claim that. Leadership is in the work and in the details, because they actually care about driving outcomes. Having leaders that are willing to roll up their sleeves and do the work can be intimidating and intense, but I prefer it to having leaders who are above doing the work. Handshake can be intense, chaotic, fast paced and hard work, but is equal parts fun, rewarding, fulfilling and a career catapult.
Cons
The business is complex, and every win is hard fought. The business & its success is very tied to the ebb and flow of the economy.