Micromanagement and feels like a frat/sorority with their roleplays - Customer Success Manager Handshake Employee Review

1.0
Mar 7, 2025
Recommend
CEO approval
Business Outlook

Pros

free lunch when you have to be in the office. being in the office is now 3x a week.

Cons

Leaders are micromanagers Managers fake like they actually care about you Leadership team lacks empathy They say they are inclusive but reality is that they want young folks without kids Travel apparently became a huge thing all of a sudden and it is expected to meet customers even though customers never asked for it.

Explore other reviews about Handshake

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Work at your own pace.

Cons

Task limit when new to project.

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

It's flexible and sometimes the money is OK. I got paid most of what they owed me.

Cons

Generally disorganized. The task I was on was one of the more highly paid ones but it was almost impossible to actually do in the allotted time. You aren't supposed to use AI but I think people must. The tasks run far over the time they are supposed to take. The human review system also seemed almost arbitrary. Reviewers did not have the subject matter expertise they claimed to. You will make less than the advertised hourly rate because the tasks routinely take longer than they say they will. If they have averages that are lower, those people are either not submitting accurate hours (there is incentive not to) or are using AI to train AI, which is a bigger problem (but not yours).

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