I quit my 20 year Career after this - Retail General Manager Harding Retail Employee Review

1.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Met some great people onboard the ship, there are some seriously hard working good staff.

Cons

The most hostile and clicky management I have ever experienced in my 20 year career, From the first day I got on the ship the knifes was out. Crucial information was withheld from me. I was set up to fail from the start. It really made me quit retail management.

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Harding Retail Response
1mo
Thanks for taking the time to share your experience. We’re sorry to read that your time with us felt so difficult, particularly around the support and welcome you received when joining onboard. That’s not the experience we want for any colleague, especially in a leadership role. We appreciate you recognising the hard work of the wider team, and we take your comments around management culture and trust seriously. Feedback like this is important and helps us continue to improve how we support new joiners and leaders onboard.

Explore other reviews about Harding Retail

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

travel around the world for free and meet great people

Cons

less or no growth in terms of salary unless u are assistant mngr or manager

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Harding Retail Response
6mo
Thank you for taking the time to leave us a review, we are glad you enjoyed seeing the world with us and meeting great people. We are currently reviewing and improving our progression route for our colleagues on board however we'd welcome further feedback on your comments and encourage you to reach out to hr.shipboard@hardingretail.com to arrange a confidential conversation about your
2.0
Sep 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Guest Privileges Travel Guest Interaction Off on port days

Cons

Long Hours Pay doesnt feel worth the work Bad Managers Barely any Commission

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Harding Retail Response
8mo
Thank you for taking the time to leave us a review, it’s great to hear you enjoyed meeting guests onboard and the opportunity to see the world while working with us. We’re constantly striving to provide our teams on board a positive working environment, as well as working on changes to our reward and commission structure and would welcome any further feedback you have (at hr.shipboard@hardingretail.com) to help us continually improve.
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