Went downhill quick - Remote Mental Health Coach Headspace Employee Review

2.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers, excellent healthcare, remote work

Cons

It feels like the company has fallen away from its vision in many ways, very money/metrics driven vs. patient experience. Upper leadership never seems to know what’s actually going on in the care side of things, it seems like a mistake to fill upper leadership roles with people who don’t have experience leading healthcare organizations. Benefits have been eroding over time to the point I was functionally making less in 2024 than I was in 2023. Members of the care team are incredible and driven but mid/upper leadership feels very out of touch and misaligned with the company’s supposed mission.

Explore other reviews about Headspace

5.0
Jan 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers and working with folks who truly care about their clients and want to prioritize the wellbeing of staff. --great flex time off --great care team leaders --good energy --remote working 4 days a week

Cons

--401k match was decreased to 1% --3 layoffs in one year

3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

- consistent pay - decent pay split (depending on degree and state of practice) - easy to fill caseload

Cons

- There has been a lot of instability in the company since the Ginger/Headspace merger. A lot of management has jumped ship, there's been a lot of layoffs, which included eliminating W2 therapist positions in favor of contractor positions to cut benefits, benefit cuts to remaining W2 employees, and more - While they're fairly hands-off, they are very strict about note documentation. It's important for insurance audits, but feels invasive with how frequent internal audits are done.

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