Growing company with potential - Manager Healthmap Solutions Employee Review

Good job, salary, benefits, and flexibility

None available , enjoy working here

Remote work, good mission, good people in lower roles.

I have worked at this company for around 4 years. I have seen the company grow and change. It has undoubtedly changed for the worse. While my direct supervisor clearly cares and tries to prevent unnecessary stress and fallout, many in senior leadership are unprofessional and cause more issues than they solve. Over the last 3 years, there have been many rounds of major layoffs and a few additional minor rounds. Restructuring is sometimes needed, but the constant changes reflect a lack of direction from ELT. The most recent layoff was last week, a few days after the CEO announced “exciting new business” we had to look forward to. This contributes significantly to high anxiety while working at Healthmap. Everyone I talk to at work has this stress that they’re next. Additionally, there is often no transition plan after layoffs, and everyone left is tasked with keeping everything business as usual. The work life balance is also terrible because of the forced anxiety that comes from leadership. Minor mistakes are blown up, communication is unclear, minds change and they act like you should have read theirs. You are constantly worried that an “emergency” is going to blow up your day and force you to stay late. This is a vicious cycle that makes it almost impossible to relax Monday-Friday. Along with the major disconnect from leadership, there is also a huge disconnect across departments. This causes work to be done in several different ways, causing different outcomes and create different needs. Clinical services will often have several ways of doing something across regions, and there is no leadership that works to align this. Leaders have been known to ask multiple people to do the same work. Senior leaders at Healthmap are difficult to collaborate with. There are several people who talk down to you. Because of the departmental disconnect, if one team says no to a task or project or gives a timeline they don’t like, they will just go to next. Some will even “tattle” to c suite, not giving context and forcing rushed work. I know that Healthmap employees have a few names coming to mind while reading this. Hiring more high level management will not solve these issues. The people at the bottom are burnt. This company has a lot going for it with several exciting developments, but this hustle culture is causing severe burnout, high anxiety, and will ruin their reputation if they continue down this path.