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Heart Creative

Is this your company?

run far, far away... I promise you deserve better. - Anonymous employee Heart Creative Employee Review

1.0
Oct 13, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The people. Besides the leadership responsible for the absolutely toxic environment and horrible decision making, they are honestly some of the most awesome, hardworking, smart, kind coworkers you'll ever have - They keep lots of therapists busy, I guess $$$

Cons

Worst leadership you'll ever see. Clueless, disconnected, no integrity, tone deaf, gaslighting, hypocritical, sometimes downright abusive Forcing employees to return to the office for no good reason... which is pretty typical of how they run things. Claiming to have all these b corp values while paying several hourly workers unlivable wages (and generally under paying and under valuing everyone) Always understaffed. You'll be doing the work of two people at minimum, more if you're decent at your job. No amount of kombucha on tap will change how drained you'll feel at the end of every day and every week. DONT WORK HERE.

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Heart Creative Response
4y
We’re sorry to hear you felt that way about your experience at Heart. We care deeply about our employees’ wellbeing and will process your feedback to determine what improvements we can make going forward, starting with talking to our internal team.

Explore other reviews about Heart Creative

5.0
Apr 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Heart Creative managers and owners highly encourage creativity. I loved my immediate team, everyone was always so kind. Owners were as transparent as possible with company goals and trajectory. Their vision for the future was always inspiring. We worked on fun projects and an interesting set of diverse clients.

Cons

I worked at Heart before the pandemic, I had a good experience.

1.0
Oct 21, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The employees at Heart are hands down the best part about this place. I met some of the kindest, most compassionate people while working here. - There is an opportunity to learn a lot about marketing, and very quickly based on the insane workloads and assumption that you will hustle 24/7 to get the work done. - The leftovers from the test kitchen. - The culinary team here is truly top-notch; they are the foundation for why Heart is even able to exist amongst a million other digital marketing agencies.

Cons

- At best (giving them the benefit of the doubt), leadership is inexperienced, naïve, and disconnected. At worst, they are shady, manipulative, and money-hungry. - The performative projection of "wokeness" is especially egregious given how poorly they pay people. Their whole business model is based on paying people the lowest wages that they can get away with, while selling services as cheaply as possible to close the deal. It devalues and dehumanizes the people and the work. - The constant cycle of overpromising and under delivering is exhausting to both employees and clients; the cycle continues until either the employee or the client leaves... which, both happen often. - I do believe the company was started with sound intentions. However, with the right amount of inexperience, tone deafness, exploitation, and some shadiness sprinkled in, it is indeed a recipe for disaster.

15
avatar
Heart Creative Response
4y
We appreciate your feedback and are sorry to hear the negative feelings shared. Our leadership team is taking a hard look at the company and is committed to making positive changes. We hope to create a working environment that our employees and clients are proud of. This is a work in progress and will continue to evaluate based on critiques shared.
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