Toxic and unskilled leaders/ seniors. - Recruitment Specialist HelloConnect Employee Review

1.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunity for international stakeholder collaboration.

Cons

The Recruitment team in GBS-CFO suffers from poor management. The seniors and leaders are unprofessional and difficult to work with. While they appear open to feedback, their responses are often passive-aggressive, making collaboration challenging and contributing to a toxic atmosphere. Most of the time, they are unsure about how requisitions are assigned. There seems to be confusion about whether to base assignments on quantity or quality. Additionally, they hold numerous team and stakeholder meetings each week, which often feel redundant given the daily end-of-shift updates. The workspace is a typical open-area office, but what makes it difficult is the unnecessary noise from team members chatting. The office lacks a designated interview room, so I believe it would be more professional if voices were kept in check—especially during work hours. I’m not proud to be writing this, but it’s the first time I’ve ever reviewed a company. I see it as a way of seeking justice for myself. I’ve felt pressured and discouraged throughout my time here. In all my previous work experiences, this is the first time I’ve encountered toxic leadership and unhealthy work dynamics.

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2.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

I cannot identify any positives to mention.

Cons

Power tripping is normalized, and favoritism is shown only to those close to higher management. The environment is draining and filled with uncertainties. Incompetent leadership perpetuates drama, which has unfortunately become a frequent occurrence. Regarding HR, the situation with HR from Palawan is particularly challenging. My experience was very traumatic, and I never had the opportunity to provide this feedback to the HR team in Palawan before leaving, fearing potential repercussions. They are the leaders in spreading gossip, and confidentiality is not their priority.

5
3.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I had a great team, and my team leader was very approachable and supportive. My coworkers were also very helpful, and the company provided competitive benefits and salary, especially for multilingual employees.

Cons

It was a very stressful environment due to the high volume of calls and many customers complaining. Although the account was not directly handled here, we were responsible for managing it. We also had to handle up to three chats at the same time during peak hours, along with continuous calls without much break time. Salary increases depended on annual KPIs and performance evaluations, typically around 5% of the base salary, which was relatively low.

1
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