Great company - Customer Service Representative HelloTech Employee Review

5.0
Dec 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Friendly team to work with

Cons

Tight timelines that you need to meet

Explore other reviews about HelloTech

5.0
Nov 9, 2024
Recommend
CEO approval
Business Outlook

Pros

- Good pay compared to field

Cons

- Lost of work hours

2.0
Apr 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexiblity to work as much or as little as you want.

Cons

Offers you work as a contractor, (You provide own tools, transportation, they supply the customers) but treats you like a 5 year old (Tracks you via GPS before you start the job, treats you like a child sending reminders to leave for job, log in to start job, end job all tracked via company app and gps. PS: They never mentioned any of this to me when I was hired or interviewed.) Accept a job on the app for a stated fee. But if job is unserviceable because customer isn't ready, or customer signs of on job but next day files complaint, or spend time troubleshooting why install is not possible, and that agreed upon fee gets cut by 65% and there's nothing you can do and no one you can talk to. Only recourse is to send and email to the company via the app.

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