Toxic - Client Partner Hero Employee Review

2.0
Feb 9, 2021
Recommend
CEO approval
Business Outlook

Pros

Cool product and dedicated team

Cons

People will stab you in the back any chance they get. Zero communication on goal setting or expectations. You’re literally not allowed to say you don’t know to a question or they think you aren’t prepared. 1 month in after working 14 hour days you’re supposed to be an expert. There is no room for error. Horrible

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Hero Response
5y
Hello, as always, thank you for your feedback. If you're open to talking and working through your cons list, grab some time for a coffee chat with HR or your manager, whoever you feel most comfortable with, so we can work through the issues and do our best to create a plan to remedy. We don't have it all figured out, and when we do, we don't always get it right. So, your feedback and engagement is important to help us align and work on issues like expectation setting and communication. Looking forward to chatting with you!

Explore other reviews about Hero

5.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

The team, the product, the growth opportunities

Cons

Not many, it's a great place to work

5.0
May 27, 2021
Recommend
CEO approval
Business Outlook

Pros

Hero is a fantastic place to work if you are willing to roll up your sleeves and wear many hats. This opens up the opportunity for individuals to learn a lot and make incredible interpersonal relationships amongst team members (within your team and cross-functionally). I have personally been able to grow into numerous roles over the last few years, with a great deal of support from management. Not every day is rainbows and sunshine, just like any other company - BUT, if you believe in Hero's mission, then it proves that even the tough moments, are worth it, and I feel I am truly making a difference in other people's lives, while I also am building my career. Win-win all around.

Cons

No cons, except that you must be a self-starter and feel passionate about retail to be successful at Hero.

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