Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Hero

      Is this your company?

      Hero reviews

      Interesting vision, but poor management and execution - Operations Hero Employee Review

      1.0
      May 18, 2021
      Operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Weren't any, to be honest

      Cons

      The founder is a micro manager, rather than focussing on the product, he dictates what you should do and believes that 'brand experience' tops all. Prior to covid did not believe in flexible working, too strict on policies, no compassion whatsoever and believes he is the next Steve Jobs.

      avatar
      Hero Response
      5y
      Hello, as always, thank you for your feedback. We’re not perfect but we all, including our founder, go out of our way to listen as much as we talk and to adapt as the industry evolves. We’re proud to have recently announced a Work From Anywhere policy allowing freedom and flexibility for our global team, even as covid concerns start to dissipate. I know you’re no longer a current employee, but if you would be willing to, I’d love to grab some time to chat and hear more of your thoughts.

      Explore other reviews about Hero

      5.0
      May 27, 2021
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team, the product, the growth opportunities

      Cons

      Not many, it's a great place to work

      5.0
      May 27, 2021
      Customer operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hero is a fantastic place to work if you are willing to roll up your sleeves and wear many hats. This opens up the opportunity for individuals to learn a lot and make incredible interpersonal relationships amongst team members (within your team and cross-functionally). I have personally been able to grow into numerous roles over the last few years, with a great deal of support from management. Not every day is rainbows and sunshine, just like any other company - BUT, if you believe in Hero's mission, then it proves that even the tough moments, are worth it, and I feel I am truly making a difference in other people's lives, while I also am building my career. Win-win all around.

      Cons

      No cons, except that you must be a self-starter and feel passionate about retail to be successful at Hero.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Hero jobs | Hero salaries | Hero benefits | Hero interviews
      Hero reviewsHero Operations reviewsHero review