Horrible management company - Operations Manager Highgate Employee Review

1.0
Jun 2, 2022
Recommend
CEO approval
Business Outlook

Pros

I cannot think of a single one. Everything fell apart once they bought our property.

Cons

They did not set up the time clock before the switchover, or our scheduling website access. They took away our PTO system and misled us prior to the change and strung everyone along for another month after. Pay sucks, my front desk agents make less than McDonald's because of their strict 3% raise rule. Worst part is the clique-iness of corporate. Go to one higher up with legitimate issues and concerns expecting discretion, but uhoh they know the other person so they tell them everything and never even respond to you. That occurred more than once.

Explore other reviews about Highgate

5.0
Mar 8, 2026
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

none to add here, overall great

1.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Not applicable , the company’s bad reputation is not just rumors

Cons

This company has absolutely no flexibility for employee requests however you are expected to work 7 days a week , 15-18 hour days. Medical restrictions and disabilities don’t mean anything. No compromise on their part. No recognition, No compensation, No mental health support … They will burn you out, not care how their workplace tactics affect you or your work moving forward. They will then set you up to fail then use it as a reason to start the process of getting rid of you. No empathy for people. They refuse to accommodate requests for certain people but then others, no problem. Discrimination & Favoritism, I have never met a group with such evil intentions. All their claims about employees first are farthest from the truth. They only follow policies when it is convenient for them and depending on who it’s for. It’s all about who you know , not what you know Bottom line - the company is a total scam. The less you do the better. The excuses and practices for over compensating upper management is a joke.

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