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      Hoffmaster

      Engaged Employer

      Hoffmaster reviews

      Customer service representative - Customer Service - Remote Hoffmaster Employee Review

      2.0
      Jan 12, 2023
      Customer service - remote
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a great job as far as the customers internal and external customers go. I loved working with them and the sales rep. I actually loved my job there perfect for hours and everything I did.

      Cons

      The hardest part about this job was I had a manager that was basically a bully and discriminating towards me so it basically forced me to leave against my better judgment.

      avatar
      Hoffmaster Response
      2y
      Thank you for your valuable feedback. We appreciate your positive comments about working with customers and the sales team. Your dedication was evident. We are deeply sorry to hear about the challenges you faced with your manager. Bullying and discrimination have no place here, and we take these issues seriously. We regret that you felt unsupported by HR. Your feedback will help us enhance our support processes. Your input is important, and we are committed to creating a respectful workplace. Please reach out if you have further concerns.

      Explore other reviews about Hoffmaster

      5.0
      May 3, 2026
      Finance manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rewards high achievers, flexibility for salaried workers, there is a real sense of community, ownership invests in the company

      Cons

      Some systems are still very old but improving

      5.0
      Mar 4, 2026
      Warehouse shipper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Pay, Great Benefits, you can move up fast just got to put your mind to it and take in and learn everything you can and work hard. They have a union you get the option to be apart of or not. Management is great! They listen and check in with you to make sure you have everything you need to do your job successfully and safely. You get trained for 6 plus weeks depending on department and all the trainers have years of experience and time at this workplace and they are patient and have great attitudes and are willing to explain and make sure you understand what is needed from you as an employee. Ask questions no question is a dumb question. Even if you’ve already asked. The want to make sure you understand everything. Very organized and clean warehouse. Plenty of working room.

      Cons

      Work long hours during busy season

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