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      Homethrive

      Engaged Employer

      Homethrive reviews

      Great place to work! - Director of Care Management Homethrive Employee Review

      5.0
      Sep 19, 2025
      Director of care management
      Recommend
      CEO approval
      Business Outlook

      Pros

      We are a mission driven business that promotes a positive culture of inclusivity, collaboration and transparency. It is an environment that welcomes fresh ideas and perspectives and where I am able to make meaningful change and my contributions are valued. I have been able to develop my skills in areas where I did not previously have experience.

      Cons

      Changing priorities (not really a con, just sometimes difficult to quickly pivot and adopt new processes and goals)

      Explore other reviews about Homethrive

      5.0
      Sep 9, 2025
      Enrollment manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’ve had the chance to grow beyond traditional management building teams, piloting initiatives, and driving innovations that support both employees and members. What I value most is the collaboration across teams. Leadership listens, partners with us, and empowers new ideas, creating a strong sense of shared mission to support caregivers and members.

      Cons

      As with any scaling organization, resources can feel stretched at times, which creates opportunities to be resourceful and find creative solutions while balancing strategy with daily execution

      1
      avatar
      Homethrive Response
      8mo
      Thank you so much for this incredibly positive and thoughtful review. We are truly grateful for your perspective. It's immensely rewarding to hear that you feel empowered to drive innovation, build effective teams, and grow beyond traditional management roles. Your comments about the collaboration across teams and how our leadership listens and empowers new ideas are at the heart of what we strive to achieve every day. It’s your passion and partnership that truly bring our shared mission to life, and truly embody our value of "making things better each day." You've perfectly captured the reality of a scaling organization, and we appreciate your resourceful approach to the challenges that come with it. Your advice about focusing on career growth and leadership development for our team members is spot on, and we're prioritizing this as we continue to grow. Thank you again for your invaluable feedback. We are committed to building a company where talented individuals like you can thrive and see their careers advance alongside ours.
      1.0
      Mar 19, 2026
      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully Remote Rewarding work helping caregivers with resources to care for their loved ones.

      Cons

      Experience does not matter to the leadership team. Their members suffer from the lack of competent decisions and maturity on the leadership team. They are constantly pushing us to do more and let people go with no regard for our workload. The Care Guides believe they are superior; leadership gives them all of the credit for what we accomplish as a team, and the Care Guides treat concierges disrespectfully. The owners will lie to you and make you feel safe to bring issues to their attention. I witnessed 2 of our best concierges fired for bringing serious concerns to the owner's attention. They cared about our members and were trying to help improve things on behalf of the concierge team and improve the members' experience. I learned a lot from them and thought they should have been leading our team, but instead of promotions, they were fired. This has left me with feelings of confusion, affected the morale on our team, and led to a lack of trust in the leadership team ever since this happened. If you are not a Social Worker with a Master's Degree, they will treat you like you are less than. Most of their Care Guides lack experience, and the experienced team members are treated poorly simply because they are not social workers with a Master's Degree. The company is not a good place to work. The narcissistic Care Guide managers will make your life miserable.

      avatar
      Homethrive Response
      3w
      Thank you for taking the time to share your experience; it's clear you care deeply about the members you serve and the team around you, and that dedication means a lot. Reading your review, we can hear real frustration and hurt, especially around the colleagues you respected and what happened to them. We won't dismiss those feelings, and we don't want you to feel like this is a form response. We genuinely want to understand what you've been experiencing. If you're open to it, we'd encourage you to connect with HR directly, not because we want to manage a situation, but because we'd hate for someone who has given 3 years to this team to feel unseen. That conversation can be as private and candid as you need it to be. Thank you again for speaking up. Your voice matters here, and we hope you know the door is always open.
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