Horrible company and culture! - Anonymous employee HopSkipDrive Employee Review

1.0
Mar 30, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you read the reviews, some of them seem fake because it’s 5 stars and people barely wrote anything. Seems like the company is trying to hide all the negative reviews.

Cons

HSD is one of the worst companies I’ve ever worked for. Completely disorganized with management changing the rules/compensation constantly. We sign up drivers without full background checks because we’re expanding into markets too quickly and that’s scary because we’re dealing with underserved kids. The team is overworked and asked to do things that aren’t a part of the job. They pay minimum wage but ask for you to commit your life to the job. We have to do IRL events with the assumption that we don’t have other plans outside of our work. Why doesn’t execs do it? The leadership is atrocious! Especially the sales leader. He talks down to people and makes fun of people. He’s building a culture on his team that you have to be a man and white. That’s where all the racist reviews and comments are coming from. You have to be and act a certain way to be acknowledged in the company. If you’re any other race besides white, there is no mobility. They’ve tried to hire minorities but every single one of them has gotten fired! There is a pattern there. How can a company that promotes equality for riders be anything but? It’s sad and pathetic.

Explore other reviews about HopSkipDrive

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

the team makes you feel very comfortable, its not micromanaged, easy training, healthy manager- employee relationship

Cons

may not see the employee as a person, but more of a data set to be compared to others even at different levels of knowledge

2.0
Jul 2, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Competitive pay - depending on where you are located - Fully remote - Unlimited PTO (though inconsistent in practice) - $500/year learning stipend - Office closed between Christmas and New Year's - Supportive managers and teammates, though many have since left or been laid off - Experience varies a lot by team - some pockets of the company are genuinely great *I've been gone for a while, so I do not know what is still around or not*

Cons

- Leadership is out of touch with day-to-day employee reality - There's a strong emphasis on titles and hierarchy. Disagreements over exact wording have escalated to HR, which reflects the internal culture around status and recognition - Strong pedigree bias — heavy weight given to prestigious schools and "ex-Google/ex-[competitor]" backgrounds; be prepared to feel looked down on if you don't have that on your resume or miss out on growth opportunities because of it. - DEI was a visible priority around 2020-2021 but has quietly faded; HR doesn't have the bandwidth to drive it even if leadership wanted to - Favoritism toward certain teams (and frustration with others) was often obvious in company-wide meetings - Town halls can feel more like performative devotion to the mission than genuine culture - Pressure to appear "dedicated" shades into guilt around burnout and unsustainable deadlines - Competitive "do whatever it takes" edge creates a stressful, sometimes desperate environment ahead of layoffs - Repeated layoffs framed as "best for the business" don't match the mission-driven, people-first messaging Bottom line: the company itself is fairly mediocre and clearly wants to be the next big tech unicorn. There is nothing wrong with that ambition, but don't dress it up as a mission worth guilt-tripping employees over.

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