Good for freshers dropouts and no technical intellectuals - Technical Support Engineer HotelKey Employee Review

1.0
Feb 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Good to join if you are unemployed. You can aim for a director even if you are a dropout or engineer with 5 yrs of backlog or any degree. Only criteria to succeed here is your should be good to surrender your self respect and bow down infront of illiterates.

Cons

This is not a product based company rather a call center where where broken builds are pushed in production. Whatever designation you hold your work is only to coax customer on a call 24*7 and give them false assurance that product is indeed superb.

Explore other reviews about HotelKey

5.0
Dec 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Got to learn a lot

Cons

It was an amazing experience. Didn't find any cons

2.0
Oct 25, 2024
Recommend
CEO approval
Business Outlook

Pros

- Most team members are pleasant to work with - Pay meets industry standards

Cons

- Upper Management and Executive team does not have leadership experience - No culture or employee appreciation (this pertains to the Dallas office and remote US employees) - No work/life balance - Lack of training from upper management - Micro-management - Poor communication and lack of transparency

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