Pros
Pick your own schedule. Self employed. Most customers are pleasant. Can listen to your own music / podcast on the job
Cons
The rating chart should be looked into. Had 1 bad review and 14 good after the negative. Still took ages to go back up to 5*. You really have to defend yourself when getting a low review (taking photos for proof ect) some customers really over work you and housekeep does NOT defend this. Had a customer booked for 3 hours and wanted her fridge re arranged (sorting of old food) and deep cleaned. Explained that I only had 1 hour left and may not finish other jobs. When 3 hours was up I said I was leaving , she laughed and wanted me to now work for free. Housekeep did not defend me in this situation - in certain areas customers are worst (cheaper , want money back) so they often leave low reviews for this. Working for someone’s first clean is always bad as that’s the customer that wants money back or another free clean. Admin fees is ridiculous. Take a huge cut of our money (charge customer £20 per hour) we only get 12.50 - 13ph. Charge customer more for using own product. Why are you taking a fee of that? It’s our products, I was in a really unsafe situation and housekeep told me to stay at the property. Later was emailed when investigated that this employee was told off for doing this