Lowkey boring, but also mindnumbingly annoying - Retail Team Member Hype DC Employee Review

3.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- good(ish) team - chill job when quiet -> just doing stock is good - mid discount

Cons

- upper management clueless asf to sustainable business practices "it's your store, your business, run it how you know will work best" but visits the store and changes everything despite us warning them it won't work - upper management unprofessional saying inappropriate things ( and its not like you can report it to HR easily, cause it takes you diving through all the training modules to find one email to send your complaint to ) - pushes you to upsell useless, overpriced crap ( no means no guys, I'm not forcing a customer to buy $20 shoe protectant in a cost of living crisis ) - team in some stores lowkey weird ( like I'm your co-worker dude, you can turn off the retail personality around me )

Explore other reviews about Hype DC

4.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

They are friendly and very welcoming

Cons

They are very punctual and no lot of fun

2.0
Feb 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Good casual job to have alongside studying or other commitments. Met some really great people along the way, if you filter out the toxic personalities the place can sometimes attract. Casual shifts= work/life balance. However this was often taken advantage of with shifts consistently needing covers. Being 'unavailable' more than handful of times, got you in the bad books! Decent staff discounts with bonuses if you ever made a sales target. Casual pay was good, not so much for full-time.

Cons

Super high turnaround of staff & managers- I was a casual for 5 years and had a total of 7 managers at the one store. The higher management would provide unreasonable sales targets that you really had to bend over backwards to even get close to. This resulted in a competitive nature between team mates and feelings of shame/disappointment if targets were not met. Outdated sales tactics for this day and age- consumption habits are changing as a result of the climate crisis, and Hype/ Accent group does not address this in the slightest. Hassling customers to buy socks and waterproofing they don't even need isn't going to work forever! Consistently understaffed!!

2
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