1.0
May 24, 2022
Former employee, more than 3 years
Johannesburg
Recommend
CEO approval
Business Outlook
Pros
The case load systems are awful, glitchy and result in constant re-work. More time is spent on figuring out how to extract more than 12 hours a day from people than on providing support. Don’t plan on working weekends.
Cons
Burnout 4 times in 7 months because of the lack of care for peoples’ mental and emotional health. Don’t expect management support and don’t talk back or question anything or you will be disciplined. Whilst you’re supporting your community from a mental health perspective, you are not supported. Nepotism isn’t healthy either.