Pros
Some very respectable, successful people. Some very real and caring people. Of course the perks of a company with budget for company events, like Healthy Happy Hour. Working adjacent to the mall and having parking provided are good. Proprietary operational systems under enhancement and improvement.
Cons
Never seen an HR power trip so hard. Imagine at your job, someone in HR comes to your departmental mtg and announces, "From now on, marketing does sales and sales does marketing!" No questioning it and your department head is near-powerless as HR insists on forging ahead with nonsense. Which they do in the most disrespecting, passive-aggressive, invasive manner. If ICM has a real incident (think: entertainment industry), this HR is likely to mishandle it and cause a disaster. New assistants need sensitive mentors, not micromanaging, problem-generators from HR. Really a shame how the support systems at ICM have been getting bulldozed by HR.