Good experience - Customer Service Representative IDEMIA Employee Review

5.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Positive working environment and good salary

Cons

A lot of tasks and updates

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IDEMIA Response
3y
Greetings to Budapest! Thank you for sharing your thoughts on our work environment and the packages. We wish you all the best in your future career steps! Kind regards, we_care@idemia.com

Explore other reviews about IDEMIA

5.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment. Great internship program with speakers and activities. Great Work atmosphere. Very approachable to ask questions to superiors and management and other coworkers. I enjoyed the work I did. I love the "open door policy" when it comes to reaching out. Coworkers are amazing to work with.

Cons

Wished that the position was more technical/relevant to CS major. The initial training can be rough. First few weeks can be very confusing. The scope of responsibilities is not very clear, and they need to be learned over time. Sometimes there are scheduling gaps that can cause issues. The documentation is often lacking/outdated which can be difficult for someone who is new and does not know all the niche procedures.

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IDEMIA Response
9mo
Thank you so much for sharing your insights. We're happy to hear about your experience at IDEMIA. Your feedback motivates us to keep building a culture where every voice matters, and we’re grateful for your contribution to that. If you want to share more details about your experience, please reach out to our team at we_care@idemia.com. Thank you !
3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Some cool products to design for.

Cons

Marketing controlled all design decisions.

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