16h
We know agency environments can be demanding, but that shouldn’t come at the expense of trust or good leadership. We're sorry to hear that this has been your experience. As the business has evolved there’s been a focus on improving communication and making sure the right support is in place.
The appointment of a new CEO a year ago has brought renewed focus on colleague experience, and we continue to monitor employee feedback through anonymous surveys, company updates, and regular manager check-ins to understand where progress is being felt and where more attention may be needed. We know consistency matters and we take your perspective into account.
Thank you for sharing.