Disgusting - Anonymous employee Ice Comms Employee Review

Fun and energetic environment - SDR team are great, have great banter and welcome new people with open arms Business Development Managers (BDM) team always looking to work with and feedback to SDRs, very cohesive office Ability to earn good money in commission (long term) Relatively easy / straightforward job Lots of incentives - early finish on a Friday if you put over X amount of leads for example Sales Development Manager (office manager) is very on the ball, cares about staff and gives good feedback. He's a realist and happy to talk without red tape.

You're a lead gen, it's very monotonous and boring most of the time No real training given at all - shadowed existing staff for 2 days to learn the CRM and call system, listened to their pitches and left to crack on Induction was manager there for 1 day and was supposed to check in weekly but forgot about me and left it to SDM. Had 1 call recording review and she shared her screen, had tabs open looking for another job on her work laptop in work time which felt unprofessional. Music always playing in the office - for some this is a bonus and keeps energy high, for me this made it harder to concentrate at times Base salary is very low Data provided is very hit and miss - You will need to "build your pipeline" - I.e collect data through cold calling on contract end dates which you can later leverage and call back when they're due. You will not earn any commission for at least 6-12 months minimum due to not having a pipeline. The realistic commission earnings and timeline were significantly inflated and misrepresented at interview stage by a senior manager.

Great company for the first 5 years, however turned sour by the end

Unfortunately the relationship broke down by the end and I set up on my own in the end and never looked back