Miserable place to work - Dogsbody Icon Live Employee Review

1.0
Jul 4, 2016
Recommend
CEO approval
Business Outlook

Pros

At this moment in time, there are no pro's to working here.

Cons

Morale is non-existent. Turn over is off the chart, with people handing in their notices with no other job lined up, just so they can get out quick. The true workers are being made redundant (warehouse and operational Admin staff) while new consultants and 'heads of' are drafted in to drive profitability - we are yet to see any positive result of this still. No pay rises for the true workers, yet pay rises for the directors are not a problem. Announce redundancies and then announce the appointment of a new 'Recruitment Co-ordinator' within days. Removal of company benefits such as subsidised lunch and parking, yet continue to advertise this as a perk on job adverts. No paid overtime, and disapproval when you refuse to work for free. Salaries are pitiful. Inadequate systems to cope with the volume of orders, and zero training for staff on how to correctly use the systems we do have. Inadequate HR department with no knowledge of correct maternity or health and safety procedures. Icon Live is a company that is hell bent on making a profit, with no regard for its employees. They won't even pay for the office printers to be fixed, but are happy to rent apple Mac computers for a whole department that they have since made redundant. I have no idea how this company is still running, and I do not picture it still running in its current state come christmas. Opportunity for progression is minimal, unless you are the favourite. Icon thrives on a bullying and blame-driven environment, where if you are not part of the 'popular group' clique then you will get nowhere and will go largely unnoticed, unless something has gone wrong and they need someone to blame for their own inadequacies. And this goes for even the higher managers running things that should no better. Never have I seen such a chasmic divide between management and general staff. But apart from all that, this place is GREAT.

Explore other reviews about Icon Live

5.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexibility in the role was good

Cons

The company went under administration

4.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Colleagues Free lunch every day

Cons

Poor salary lack of progression

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