Needs improvement - Customer Service Representative Independent Publishers Group Employee Review

Colleagues and heads are good and responsive

Too much of legacy systems, too much of maintenance

I was 100% remote and enjoyed the benefits of increased productivity due to few interruptions and a reasonable amount of flexibility. My coworkers were amazing and I had a great working relationship with my manager

Pay was abysmal, very few opportunities to earn bonuses or advance. The upper management was completely out of touch with the day-to-day operations of the company and it showed.