Customer Service Officer (AOCS) - Customer Service Officer IndiGo Employee Review

4.0
Nov 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Great company benefits. Best airline giving excellent training to staff in customer service and security. Friendly and approachable managers. One of the few companies which abolished the senior -subordinate relationship and replaced it with the co-worker attitude.

Cons

Strenuous workload and difficult work hours. Management expects staff to take the blame for minor errors and is unsupportive during handling of passenger complaints. Company transportation to the office and home is charged from the salary.

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5.0
May 7, 2024
Recommend
CEO approval
Business Outlook

Pros

Good environment Flexible job hours.

Cons

Not the best payment. No more cons.

4.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Good salary exposure layovers Travelling Communication

Cons

Hectic late night Tiring health affect in long term exhausting

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