Pros
The pros are that there is a viable product that does help small firms expedite their litigation workflow.
Cons
1. Bad Management - Middle management has no idea what they are doing and just used to be good at sales. 2. Terrible Leadership - CRO is just a micro manager masquerading as a Revenue Officer. Has no clear vision, does not work on the future of the business and only looks at yesterday's results 3. Bad culture - Team is siloed, and there is an unhealthy 'snake biting' culture where reps are encouraged to take each other's leads and opportunities 4. Unorganized - CRM is a mess, which is true for most companies, but account reps don't get any direction on how to work territory and are asked to 'wing it' instead of being given guidance. 5. Terrible Onboarding Process - Training is non-existent, and you are asked to figure everything out on your own from day 1. Hope this helps.