Not what it used to be - Anonymous employee Inizio Employee Review

3.0
Feb 28, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting work *Some* fantastic leaders and talented people Supportive culture (or at least it did have this in the past when it was TCEG) Nice office in a good location Office dogs Travel opportunities Great colleagues at delivery level

Cons

Complex structure Since becoming Inizio Engage XD the things that made this a unique, stand out agency have been lost. The kind and caring culture feels a distant memory and it’s more of a churn and burn now. The company wants more more more from you without much in return. Certainly not more pay or a bonus… No bonuses, which I have never experienced at any other agency I’ve worked for Payrises and promotions are not given in line with experience or on merit, but rather on a pre-planned ‘get in the queue’ basis There are regular pay and promotion freezes Too many people in Head of this, Lead of that roles when it’s not clear what they actually do. Especially since the inception of Inizio Every year I have been here people have been made redundant, which is unnerving It lacks that fun agency vibe and there are very few social activities or mixers. When they do happen they’re quite naff… For example, the Christmas party is usually at a chain bar round the corner from the office with a bit of finger food and cheap wine. Lack lustre for an agency who deliver such incredible events… it’s not that this is an essential perk or anything, but it’s one of those things that shows your employees you value what they’ve done in the year gone by and want to celebrate (especially when you’re scrimping on the pay rises and there’s no Christmas bonus). In short, the people at the top don’t give a hoot about the workers, they just want to line their pockets. Once a company with a real difference, now just another corporate meat grinder

Explore other reviews about Inizio

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for that has a lot of connections to big and small pharma companies.

Cons

No cons at the moment except contracts can end at any time . But they will get you on another one.

1
2.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, coworkers can become your closest friends, equipment supplied

Cons

you essentially do not need any nursing skill or degree to do this job because everything you are allowed and required to say to patients is provided to you via script- and if you do not follow said script, you will be coached. There is no use of clinical judgement or nursing knowledge. Typical day: calling patients who were "enrolled" into the program (most of the time unknowingly) and ask them questions. Deal with meeting metrics of your own, navigate inbound calls being returned, manage the almost daily program updates that come from multiple different management roles. Constant focus is on the wants/needs of "the client" and not actual patient feedback. zero job security. At the drop of a hat your project could lose its contact and you're out of luck. Benefits are hit or miss as well, you can pay for the highest quality ppo plan and the employer still won't cover all medications. Hardest part of the job: being yelled at by patients over the phone nearly daily for the required language we must use, for the excessive amount of calls we're required to make to them, for not being an actual resource to them.

1
See reviews by: Helpful|Rating|Date|All