Pros
InkHouse is a terrific place to work. Most of the management are really smart people who are very experienced across the board. Beth (CEO) offers a warm and nurturing environment, but the uniqueness is in the annual "book" and 'Inkies' events (personal stories delivered in the form of a talk with support from an external editor). Mostly it's an emotionally healthy workplace (PR is PR) and most people are down to earth and approachable. Clients are mostly reasonable and problem clients are sometimes dealt with properly (50/50). Professional growth is yours to lose, CEO is openly opinionated (works for me but not for people w/ differing opinions) and incredibly smart. Benefits are pretty good, unlimited PTO and such are nice but very much monitored. Fast-paced, open and typically pleasant environment with a serious focus on company culture and really good work. Those reviewers that say otherwise have not worked at other agencies.
Cons
Too many people on pedestals who are definitely assets, but if you have an issue with one of those people, it's unlikely you'll feel comfortable raising it and that happens more than the executive team would like and knows of (nobody is THAT perfect). Not enough feedback in real-time even when sought. No matter what there are often surprises at review time. Promotions are VERY competitive (as in hard to reach). Regardless of "values," processes take up FAR too much time. Not enough diversity and the intense focus on diversity comes off kind of cringey (feels manufactured). CEO does her best to be transparent and people-oriented (and mostly succeeds) but some Covid-related moves were very questionable and felt panic-driven.