3.0
Nov 11, 2025
Former employee, more than 1 year
Takapuna
Recommend
CEO approval
Business Outlook
Pros
Lots of customer contact, usually phone based Generally good training Perform a public service, which can be rewarding
Cons
Pay is mediocre to poor Degree of nepotism/ favouritism, behavioural problems are not well managed. Certain staff appeared to get away actions that were embarrassing to the department and/or would get themselves out of trouble.